Knowledge Base/How To

Format SDXC Cards (64GB to 2TB) for Proper Operation

AirStash Support June 03, 2011

MAKE SURE YOU HAVE UPDATED YOUR AIRSTASH TO SOFTWARE VERSION 1.0.2 OR LATER

For instructions on how to check your software version and update your AirStash if necessary, visit http://update.airstash.com/ .

AirStash can use memory cards up to 32GB directly from the manufacturer. Memory cards that are 64GB and larger (up to 2TB) are called SDXC cards. AirStash can use these cards, but they must be formatted per the instructions below in order to work with AirStash.

Note: Once reformatted per the instructions below, these cards may not work with other devices; however, the cards can be restored to their original state per instructions below.

Formatting an SDXC card to work with AirStash:

  • Windows PC:
    1. Download Easeus Partition Manager Home Edition from http://download.cnet.com/Easeus-Partition-Master-Home-Edition/3000-2248_4-10863346.html
    2. Install the software
    3. Insert the SDXC card to be formatted into your AirStash unit and plug into your computer.
    4. Make sure all files you want to keep are removed from the card since formatting will erase all the contents of the card.
    5. Run Easeus Partition Manager. If it is already running, click the reload button in the toolbar.
    6. Find the AirStash in the list of disks. If a SDXC card is inserted and it is formatted as exFAT, the File System will be listed as Other. It is important that you choose the AirStash disk from this list and not any other drive that happens to be inserted in your system! Check the drive letter against what you see in Computer to be sure.
    7. Right click on the partition listed and choose Format Partition
    8. Choose the File System named FAT32
    9. Click OK
    10. Click the check mark in the toolbar and choose OK. The SDXC card will now be formatted as FAT32.
  • Mac OS X:
    1. Insert the SDXC card to be formatted into your AirStash unit and plug into your computer.
    2. Make sure all files you want to keep are removed from the card since formatting will erase all the contents of the card.
    3. Run the "Disk Utility" program that is standard with Mac OS X.
    4. Click on the "Erase" button.
    5. Select the AirStash drive in the left column.
    6. For "Volume Format:" select MS-DOS(FAT) from the drop-down list.
    7. You can optionally give the card a name at the "Name:" text box.
    8. Click the "Erase" button at the bottom right.
    9. Exit Disk Utility and go drag & drop some files onto AirStash!

 

Restoring an SDXC card back to purchased conditions:

  • Windows PC:
    1. Download the official SD Formatter from the SD Association web site
    2. Install the software
    3. Insert the SDXC card to be formatted into your AirStash unit and plug into your computer.
    4. Make sure all files you want to keep are removed from the card since formatting will erase all the contents of the card.
    5. Run the program and format using all the default settings.
  • Mac OS X Snow Leopard:
    1. Insert the SDXC card to be formatted into your AirStash unit and plug into your computer.
    2. Make sure all files you want to keep are removed from the card since formatting will erase all the contents of the card.
    3. Run the "Disk Utility" program that is standard with Mac OS X.
    4. Click on the "Erase" button.
    5. Select the AirStash drive in the left column.
    6. For "Volume Format:" select ExFAT from the drop-down list.
    7. You can optionally give the card a name at the "Name:" text box.
    8. Click the "Erase" button at the bottom right.
    9. Exit Disk Utility

 

 
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